Delete your Shiftwick account

1. Delete your account in the Game

The quickest way is inside Shiftwick. Open the Game and tap the gear icon on the home screen to open Settings, then:

Signed in with Apple or Google: find the Account card and tap Delete my account and data. The button asks you to tap it a second time to confirm. On iPhone, an account made with Sign in with Apple also shows Apple's own confirmation once more.
Playing as a guest on the leaderboard: find the Leaderboard card and tap Leave and delete my data. Tap it a second time to confirm.
Never joined the leaderboard: nothing about you is kept on our servers. Your progress stays on your phone, so deleting the Game deletes it. If you turned on anonymous usage statistics, switch them off in Settings (Anonymous usage statistics) and we delete what we hold under your random install ID.

(Menu names may change in future updates.) Your data is deleted from our servers right away, and our database provider may keep backups for a limited time afterwards.

2. Can't open the Game? Ask us to delete it

Email support@4birdstudiosllc.com from the email address linked to your account (or the Apple private relay address, if you chose to hide your email) with the subject "Delete my Shiftwick account". We may ask you to confirm a detail so we know the request is yours.

Guests (no account): email us your display name (or the name the Game gave you) and an approximate score so we can find your entry.

Parents and guardians: to have a child's leaderboard entry deleted, email us the display name (or the name the Game gave) and an approximate score, and tell us you are the child's parent or guardian.

3. What gets deleted

Your account information: your sign-in record from Apple or Google (account ID, email address and name, if they shared them).
Your leaderboard profile: your display name, your scores, your friends, the parties you created or joined, your invitations and the players you blocked.
Your cloud save, if you used it.

In the Game this happens right away. If you ask us by email, we complete deletion promptly and in any case within 30 days. Progress that is saved only on your phone stays there until you delete the Game. We may keep limited records we must hold to meet legal obligations, resolve disputes, or prevent fraud. Reports about players are removed after about 90 days, and backups are overwritten on their normal schedule. Data held by Apple, Google, or advertising partners is governed by their own policies (see our Privacy Policy).

4. Also remove the Game's access to your Apple or Google account

Apple: in your Apple ID settings, open Sign in with Apple and stop using Apple ID with Shiftwick.
Google: in your Google Account's security settings, open third-party connections and remove Shiftwick.